Tactical Distributors SA supplies a wide range of specialised, imported, and in some cases regulated products.

We aim to be as open and transparent as possible regarding stock availability, lead times, and estimated delivery dates.
While we do everything possible to ensure that orders are processed quickly, delays can occur from time to time due to supplier, manufacturing, or logistics factors.

Stock status on the TDSA website

The TDSA website displays the current stock status for each product.
We do our best to keep this information accurate, but stock levels are an indication only and may change.

In Stock

This means our system indicates that at least one unit is available at the time the stock level was last updated.

The website will also show an estimated dispatch time.

Please note:

  • Stock is only reserved once payment has been received
  • Stock may change due to other orders
  • Final availability is confirmed after order verification

Backorder / Pre-Order

Backorder / Pre-Order

This means the item is not currently in stock and must be ordered from a supplier, imported, or manufactured.

The website will show an estimated lead time based on the information available at that time.

Backorder lead times may vary depending on:

  • Supplier availability
  • Manufacturing time
  • Import and shipping time
  • Customs clearance
  • Local transport

Lead times shown on the website are estimates only.

What is an ETA?

ETA means Estimated Time of Arrival.

This refers to the estimated time that stock is expected to arrive at TDSA before dispatch to the customer.

ETAs are based on information provided by:

  • Manufacturers
  • Suppliers
  • Shipping companies
  • Logistics providers
  • Customs and clearing agents

Because of this, ETA’s may change without notice.

While we do our best to keep ETA information updated, exact delivery dates cannot be guaranteed.

Ordering cycle and supplier availability

TDSA works with many local and international suppliers.

Some products are ordered frequently, while others are ordered only when required.

This means:

  • Some items can be supplied quickly
  • Some items may take longer depending on supplier stock
  • Some items may need to be imported
  • Some items may be manufactured to order

If a supplier does not have stock when we place an order, the lead time may increase.

We do our best to inform customers if significant delays occur.

Payment and order processing

Orders are processed after payment has been received.

In many cases, products are only ordered from suppliers once payment has been confirmed.

Because of this:

  • Lead times start after payment is received
  • Stock is not reserved until payment is received
  • Orders cannot be dispatched before stock arrives

Time-sensitive orders

If your order is urgent or time-sensitive, please contact us before placing the order.

We will do our best to advise on availability and expected lead times.

Email: sales@tdsa.co.za

Additional notes

  • Website stock levels are an indication only
  • Lead times are estimates and may change
  • Supplier and import delays can occur
  • Delivery times are calculated from dispatch, not order date

Please also see: Why did the website show stock but the item is not available?

The TDSA website is open 24/7 at https://www.tacticaldistributors.co.za