We are here to help.
If you have a problem with an order, product, quote, or delivery, please contact us using one of the methods below so that we can assist you as quickly as possible.
Using email or chat allows us to track your request and make sure it reaches the correct department.
Contact details
General support: help@tdsa.co.za
Online order enquiries: online@tdsa.co.za
Quotes, bulk orders, or sales enquiries: sales@tdsa.co.za
Complaints, compliments, or feedback: feedback@tdsa.co.za
Website chat support
You can also use the chat function on our website: https://www.tacticaldistributors.co.za
Our system will first connect you to our AI assistant, which can help with common questions.
If needed, your enquiry will be transferred to a team member.
Why we use email and chat support
Our service desk system allows us to:
- Track your enquiry
- Link it to your order or quote
- Send updates
- Route the request to the correct team
- Provide faster and more accurate assistance
For this reason, email and chat are usually the fastest way to get help.
More contact information
Please see: How do I contact TDSA?
The TDSA website is open 24/7 athttps://www.tacticaldistributors.co.za