Many of the products supplied by Tactical Distributors SA are imported from international suppliers.
Importing specialised or regulated equipment can take time because several steps must be completed before the goods can be delivered.
For this reason, lead times for imported or special-order items are often longer than normal stock items.
Steps involved in importing products
Imported orders may require:
- Supplier order processing
- Export approval from the country of origin
- Import permits (if required)
- Shipping or air freight
- Customs clearance
- Local transport to our warehouse
Each of these steps can affect the final delivery time.
Supplier and manufacturer delays
We work with many local and international suppliers.
Delays can happen if:
- The supplier does not have stock
- The item must be manufactured
- The supplier shipment is delayed
- The supplier changes their delivery schedule
Because of this, ETA’s may change from time to time.
Licensing and regulated items
Some products require additional approvals before they can be shipped, for example:
- Firearm-related parts
- Tactical or security equipment
- Restricted or controlled products
- Special-order items
These approvals can increase lead times.
Orders placed after payment
In many cases, imported or special-order items are only ordered after payment has been received.
This means:
- Lead time starts after payment
- Stock must be confirmed with the supplier
- Import arrangements must be made
Because of this, payment is required before the order can be processed.
ETA’s cannot be guaranteed
ETA’s are estimates based on the best information available at the time.
Delays can occur due to:
- Supplier delays
- Shipping delays
- Customs delays
- Import permit delays
- Transport delays
We always try to keep customers informed if there are significant changes.
Need help with an import order?
sales@tdsa.co.za
online@tdsa.co.za
help@tdsa.co.za
Please include your order or quote reference.
The TDSA website is open 24/7 at https://www.tacticaldistributors.co.za