If you paid by EFT, you may send us proof of payment to help us locate the transaction faster.
However, please note that orders are only processed once payment reflects in our bank account.
Sending proof of payment does not confirm the order until the funds have cleared.
Where to send proof of payment
Please email proof of payment to:
or
For quote or bulk orders: sales@tdsa.co.za
What to include
Please include:
- Order number or quote number
- Your name or company name
- Amount paid
- Date of payment
This helps us match the payment to the correct order.
EFT payments
For EFT payments:
- Payment must reflect in our bank account
- Processing will start after payment reflects
- Bank clearance times may vary
Delays can happen if:
- Incorrect reference used
- Payment sent from another account name
- Bank takes longer to clear funds
Website payments
Payments made via the website using:
- Card
- Payfast / Paygate
- Ozow
- Stitch
- PayJustNow
are usually confirmed automatically.
If your payment went through but the order is still pending, please contact us.
Need help?
help@tdsa.co.za
online@tdsa.co.za
sales@tdsa.co.za
The TDSA website is open 24/7 at https://www.tacticaldistributors.co.za