My order is urgent — what must I do? : Tactical Distributors SA Customer Self-Help Portal

If your order is urgent, please contact us before placing the order so that we can confirm stock availability and lead times.

Many of the products supplied by Tactical Distributors SA are ordered from suppliers after payment, and not all items are kept in stock.

Because of this, urgent delivery cannot always be guaranteed unless availability has been confirmed.

Why you should contact us first

Urgent orders may be affected by:

If an item is on backorder or must be ordered from a supplier, delivery may take longer.

Confirming first helps avoid delays.

Please contact us before placing the order.

For website orders: online@tdsa.co.za

For general support: help@tdsa.co.za

For bulk, quote, or special orders: sales@tdsa.co.za

Include:

We will confirm availability and advise the best option.

Orders are only processed after payment is received.

Stock cannot be reserved without payment.

If the order is urgent, payment should be made as soon as possible after confirmation.

Once the order is ready for dispatch, typical delivery times are:

Delivery times start after the order has been dispatched.

Urgent delivery cannot be guaranteed unless confirmed in writing.

Please contact us first if timing is critical.